Apac Wholesales Kyc Operations Middle Office Lead

**JOB DESCRIPTION**
Join the APAC Wholesales KYC Operations Middle Office (WKO MO) and play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets

As a Vice President in WKO Middle Office team, you will be managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals across multiple product lines (e.g. TS, Trade, Credit and/or FX), overseeing progress of KYC for new clients, periodic renewals and remediation. You will also monitor, establish, governance around KYC policy/ procedures and specific requirements and support transformation and regulatory initiatives/ reporting.

**Job responsibilities**
- Manage a team of individuals that work on new business, periodic KYC refresh requests and any remediation.
- Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
- Maintain oversight over the KYC book of work and liaise regularly with the business to conduct workload planning, review status of key on-boarding and prioritize open requests
- Interact frequently with key stakeholders such as Banking team, Legal, Compliance, Credit and Operations to develop strong partnerships to drive transformation and change management agenda
- Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region and timely implementation
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
- Contribute to the overall simplification and process streamlining agenda

**Required qualifications, capabilities, and skills**
- Minimum 10 years of experience in KYC field within the banking industry.
- Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank, Asset/Wealth Management etc.)
- Knowledge of KYC/Compliance/AML procedures
- Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
- Prior experience of adhering to controls, compliance standards and regulatory reporting, and dealing with senior stakeholders and client first hand
- Strong time management, organizational, relationship building skills
- Strong verbal and written communication skills
- Ability to grasp/learn concepts and procedures quickly
- Proven experience in managing multi-location teams and maintaining strong team engagement
- Ability to ideate, build presentations and deliver to senior stakeholders and leader
- Bachelor’s degree in finance or other related disciplines

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.