Operations - Kyc Middle Office - Analyst

**JOB DESCRIPTION**
Within the Corporate Investment Bank, the Wholesale KYC Operations (WKO) plays a pivotal role in ensuring we fulfil our KYC obligations while ensuring the right customer experience while onboarding clients as well as renewing the clients KYC relationship periodically.

The Middle Office partners with the front office predominantly the KYC Owner to prioritise onboardings across a wide range of customer types including clients requiring specialised diligence and compliance to compliance discussions.

As a KYC Middle Office Analyst, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. You will be required to facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform.

**Responsibilities**:

- Manage new business requests received from the Front Office and facilitate the KYC process end to end. Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
- Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required.
- Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
- Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests. Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
- Frequently interact with key stakeholders such as Client Implementation, Compliance, Credit, Legal and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
- Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

**Required qualifications, capabilities, and skills**
- Minimum 1 year of experience in KYC, Client on-boarding, Audit, Control, Risk, AML, or Research
- Bachelor’s Degree or equivalent
- A strong working knowledge of KYC/Compliance/AML procedures and standards. Knowledge of multiple client types (i.e. Corporates, Banks, Non-Bank FI’s, Trust,. etc.)
- Strong verbal and written communication skills
- Strong time management, organizational, relationship building skills. Ability to grasp/learn concepts and procedures quickly

**Preferred qualifications, capabilities, and skills**
- Prior experience in direct dealing with client for KYC/onboarding related communication is preferred
- Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
- Prior experience of adhering to controls and compliance standards

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do bu