Customer Experience Officer

This role requires people who are passionate about delivering successful customer outcomes. **Responsibilities will include**: - Ensure that all customers receive quality customer experience, driving an increase in sales - Take ownership of customer issues and follow up on problems right up to resolution - Pitch ideas for improving the customer journey and...

This is an exciting position armed with endless opportunities to influence & shape customers' behavior, and to elevate the perceived value of service that is second to none. The individual is empowered with guided means to redefine service excellence and make a difference in the lives of the customers. Priority of “Key Customers” focus shall be: - New...

Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

**Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD (Near to MRT)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work with TDCXAttractive...

A leading automotive company in Singapore is seeking a Customer Journey Oversight professional. This role focuses on managing customer interactions across the lifecycle, enhancing service quality, and driving customer satisfaction. The ideal candidate should have a diploma or degree in a relevant field along with experience in customer service or social...

A security services company in Singapore is seeking a Customer Service Officer to act as the first point of contact for customers. Responsibilities include responding to inquiries, managing orders, and resolving complaints. An ideal candidate will possess excellent communication skills, problem-solving abilities, and familiarity with CRM systems. This role...

If you are looking for a rewarding and exciting career in customer service, we want you We are currently looking to recruit Customer Experience Specialists to be based in our Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in...

We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team. Based in Singapore and reporting to the Senior Manager, the incumbent will oversee the day-to-day operations of the team's initiatives for customer segments, working along-side teams to integrate content, design, and customer engagement activities...