Customer Experience Officer

This is an exciting position armed with endless opportunities to influence & shape customers' behavior, and to elevate the perceived value of service that is second to none. The individual is empowered with guided means to redefine service excellence and make a difference in the lives of the customers. Priority of “Key Customers” focus shall be: - New...

Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX - Attractive...

**Call Center / Customer Service / Hospitality Exp**: - **No Exp Welcome & Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc duties...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work with TDCXAttractive...

A leading automotive company in Singapore is seeking a Customer Journey Oversight professional. This role focuses on managing customer interactions across the lifecycle, enhancing service quality, and driving customer satisfaction. The ideal candidate should have a diploma or degree in a relevant field along with experience in customer service or social...

Experience Matters is one of Singapore’s leading event management agency that prides itself in designing, planning and executing experiences for and with our clients, that include those in the technology, finance, hospitality and government sector. We are looking for an individual who is keen to support the event team administratively and logístically....

**Call Centre Experience**: - **Office Hour / 5 Days Work Week (able to work on weekends)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all customers - Any other related ad-hoc...