Business Analysis Lead

4 days ago

Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

**Responsibilities**
- Evaluate processes and make recommendations with regard to their potential and suitability for RPA and work effort estimation
- Create and maintain throughout the project lifecycle, the Process and Solution Design Document (PSDD) including detailed RPA solution process flows, process and technical specification
- Design and perform test planning and execution on Blue Prism process solutions in accordance with standard Blue Prism design principles and conventions and development best practice
- Drive Blue Prism solutions through test, change management, and production readiness cycles, providing operational and change management support for all RPA developments
- Manage the virtual workforce, maintaining deployed robotics capabilities, business volume scaling, load balancing and allocation of software robots to meet agreed SLAs with business units
- Lead the investigation and detailed analysis of RPA Incidents and process exceptions including a strategic approach to root cause analysis
- Mentor colleagues through the Blue Prism training and accreditation program, providing advice and guidance on best practice and development techniques
- Experience developing and implementing automated Blue Prism processes as an accredited Blue Prism developer or suitable wider development experience

**Skill Required**
- Minimum 3 years experience of RPA (BluePrism) delivery, going through the end-to-end automation lifecycle
- An aptitude for problem solving, with the ability to take a logical route to the source of an error.
- Excellent understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualise it as an automated solution
- Working knowledge of Microsoft Office packages including Word, PowerPoint, Visio and Excel would be an advantage
- Experience in other coding practices such as.net, VBA, SQL, HTML, C# would be an advantage
- Knowledge of the Retail or Finance Operations, products, systems and divisions would be an advantage

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