Customer Experience Officer

1 day ago


Singapore SEARCH INDEX PTE. LTD. Full time

**Call Centre / Customer Service Exp Welcome**:

- **Office Hour / 5 Days Work Week (including weekends)**:

- **CBD**

**Responsibilities**:

- Handle inbound and outbound calls
- Proper recording of conversation with customer in the call centre system
- Achieve individual and team KPIs set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Any other ad-hoc duties as assigned

**Requirements**:

- Possess **Call Centre / Customer Service **experience
- Good communications and interpersonal skills
- Customer service oriented
- A good team player and able to work independently with mínimal supervision
- **Able to work on weekends (Will have some weekends off)**

Other Information:

- Working Hour: Office Hour / 5 Days Work Week (including weekends)
- Location: CBD
- Salary: Up to $3100/mth + OT + AWS + VB
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076



  • Singapore SERAYA ENERGY PTE LTD Full time

    **Responsibilities** - **Manage customer onboarding**: Facilitate the end-to-end onboarding process. This includes: - Document verification - Co-ordination with MSSL / SP - Conducting checks to ensure that contracts / agreements are in accordance to company policy - Contractual obligations in contracts are captured in downstream systems - **Mange customer...


  • Singapore Customer Service Full time

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...


  • Singapore TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...


  • Singapore TDCX Full time

    #BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX - Attractive...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD (Near to MRT)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all...


  • Singapore Singapore Pools Full time

    We are looking for a passionate and professional Executive Officer to join our Customer Experience team. Based in Singapore and reporting into the Senior Manager, the incumbent will facilitate onboarding programmes for the support of Singapore Pools Account (SPA) customers acquisition and the management of Digital Service Ambassadors (DSAs). However, we...


  • Singapore Singapore Pools Full time

    We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team. Based in Singapore and reporting to the Senior Manager, the incumbent will oversee the day-to-day operations of the team's initiatives for customer segments, working along-side teams to integrate content, design, and customer engagement activities...


  • Singapore Singapore Pools Full time

    We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team. Based in Singapore and reporting to the Senior Manager, the incumbent will be responsible for leading the development of personalised, high-impact creative content across online digital platforms and traditional print media, leveraging on digital...


  • Singapore Singapore Pools Full time

    We are looking for a passionate and professional Executive Officer to join our Customer Experience team. Based in Singapore and reporting to the Senior Manager, the incumbent will create personalised creative content across online digital platforms and traditional print media, leveraging on digital tools to reach target audiences effectively. However, we...


  • Singapore Public Service Division Full time

    [What the role is]The Graduate Industry Traineeship Programme within the Public Service () aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector. Join the SkillsFuture Singapore Agency as a Customer Experience Management and Digital...