Product Policy Manager, Feature

6 days ago


Singapore TikTok Full time

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.

As a Feature Policy Manager for Live in our Trust & Safety team, you will have the opportunity to work at the intersection of technology and policy with teams of product managers, data scientists, user researchers, operations, legal and various relevant stakeholders to craft policies for livestream, perform risk assessments, and closely collaborate with diverse stakeholders to ensure a comprehensive approach to product management.

**Responsibilities**:
What will I be doing?
- Identify safety risks in product livestream feature domains, and leverage policy solutions to effectively address the risks
- Collaborate with Product Policy, Global Public Policy, Product, Operations, Legal, and Public Relations teams to build consensus on global feature policies and processes
- Streamline cross-functional workflow to optimize policy implementation
- Provide prompt and professional input from the user safety perspective to support new product feature launches

**Qualifications**:
What should I bring with me?
- Minimum of 2-5 years of experience in policy development, specifically regarding technology/internet/social media/content
- Bachelors degree in public policy, politics, law, economics, communications, behavioral sciences or related field
- Excellent oral and written communication skills with the ability to translate complex challenges into simple and clear language and persuade between multiple levels
- Strong analytical reasoning, execution, project management and stakeholders management skills
- Experience working with international partners across different time zones and cultures

Preferred Qualifications
- Advanced degree in a related field
- Experience working in the trust and safety industry for tech companies
- Experience working on live-streaming, accounts, comments related safety issues

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.



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