Operations Manager

2 weeks ago

Singapore DWC SG Full time

DWC SG is seeking for a dynamic Operations Manager to join the team. The Operations Manager will be responsible for overseeing the day-to-day operations of the stall at the coffee shop, ensuring smooth and efficient functioning across all areas.

Specific Responsibilities:
1. Monitor inventory levels of ingredients, ensuring that stocks are enough to sustain operations until the new stocks arrive. Mastering the process of forecast demand, determining reorder points and placing timely orders with suppliers to replenish stocks whenever stocks are running low and ensuring adequate stock levels while at the same time, minimising waste and controlling cost.

2. Ensuring that drinks and desserts are prepared to the highest quality standards, following recipes and techniques consistently to maintain the consistency of the standards. Understanding the critical role of quality control to enhance overall customer experience while keeping up with food safety regulations for the stall.

3. Interact with customers to ensure their needs are met and address any concerns or complaints promptly and professionally. Developing effective communication skills to interact and foster a welcoming and friendly atmosphere to encourage repeat business.

4. Overseeing the maintenance and cleanliness of equipment such as coffee machines, ice machines, blenders and refrigerators. Arranging for repairs or servicing whenever required, to minimize downtime. Maintaining cleanliness and sanitation of equipment surfaces and proper cleaning protocols to ensure compliance with health and safety regulations.

5. Knowing the importance of financial management in achieving business goals and ensuring long-term sustainability by monitor sales, expenses and profit margins to assess the financial health of the business. Implementing cost-saving measures where possible and analyse sale data to identify trends and opportunity growth.

6. Ensuring that the stall complies with all relevant health and safety regulations, including food hygiene standards and licensing requirements and the need to be stay informed about any changes in regulations that may affect the business.

7. Collaborate with the director to develop and update the menu, taking into account on customer preferences, seasonal offerings and latest trends in the indsutry.

8. Working with the coffee shop management to development marketing strategies and promotions to attract new customers and retain existing customers. Utilising social media, signage and other channels to promote the stall.

9. Hire, train and supervise staff members and delegate task effectively to ensure smooth operations during peak hours. Being in charge of scheduling the work shifts ensuring enough manpower is provided for an smooth operation.

Technical Skills and Competencies:
1. Inventory Management

2. Quality Control

3. Customer Service

4. Equipment Maintenance

5. Financial Management

6. Compliance and Regulations

7. Menu Development

8. Marketing and Promotion

9. Staff Management

Duration of Attachment:
6 Months

  • Asset Protection and Operations Excellence Manager, Sea Retail

    7 days ago

    Singapore Operations OO Full time

    **If you’ve worn a pair of glasses, we’ve already met.** We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...

  • Asset Protection and Operations Excellence Manager, SEA Retail

    2 weeks ago

    Singapore Operations OO Full time $80,000 - $120,000 per year

    If you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...

  • Partner Training Skills Manager

    6 days ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to Know the TeamYou will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners.The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this...

  • General Manager

    2 days ago

    Singapore K2 OPERATIONS SINGAPORE PTE. LTD. Full time

    Overview We are looking for an experienced Operations Manager to oversee and manage the daily operations of multiple Japanese restaurants in Singapore. The successful candidate will work closely with the owner and management team to ensure smooth operations, high-quality service, and continued growth across all outlets. Responsibilities Oversee the daily...

  • Regional Operations Manager, Asia Pacific

    1 day ago

    Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full time

    This job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...

  • Banquet Manager

    7 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager / Catering Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. **OVERALL...

  • Associate, Merchant Success

    6 days ago

    Singapore Operations Full time $40,000 - $60,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Associate, Merchant

    6 days ago

    Singapore Operations Full time $60,000 - $120,000 per year

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab in Singapore, shaping the business to meet the evolving needs of consumers. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers. We develop and execute business strategies that help us...

  • Assistant Restaurant Manager

    1 day ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Fleet Operations Superintendent

    2 weeks ago

    Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full time

    This job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Role Accountabilities **(What is this role responsible for...