Claims Assistant

1 day ago

Singapore Canopius Full time

**Purpose of the role**:
This position will drive, and further the aims set out in the claims vision: “_to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market_”, always demonstrating and upholding the Canopius claims values

**Main Responsibilities**:

- Report to Claims Manager on claims handling (all lines) and proactively providing administrative assistance to the team as well.
- Actively look into better ways of doing things and to suggest process or other enhancements, where appropriate.
- Contribute to project work, when required.
- To develop a thorough understanding of the underwriting and claims portfolio across the classes of business.
- To be the main contact point between WNS and the other internal stakeholders on the administrative tasks
- To assist in information exchange with Underwriters
- To support with liaison on tasks that involve the Finance function
- To execute instructions in accordance with the Canopius Claims Manual, ensuring that all regulatory requirements are met, and that controls are operating effectively by achieving KPIs.
- To analysis and draw quantitative reporting e.g., running reports on systems or answering queries related to systems’ generated reports.
- To attend technical meetings regarding any updates/processes with regards to Canopius’ internal systems

**Skills and Experience**:

- Proficiency in Excel;
- Display excellent communication, organisational and interpersonal skills;
- Experience in claims handling
- Excellent attention to detail;
- Enjoy working with numbers; and
- Good problem-solving Skills
- Customer focused and understanding service deliver
- Work collaboratively and be a team player

**About Canopius**
- Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda._
- _
- At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results._
- _
- Canopius Singapore's office operates with a hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We see the importance of supporting our employee's _progress to drive their personal and professional development._

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