
Assistant Executive
1 day ago
- Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies, etc.
- Train and guide assistants in their support role.
- Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols
- Ensure reserves are provided or updated in a timely and realistic manner
- Add value to underwriters by advising underwriters on issues discovered during claims handling such as issues due to gap in policy wording and on risk improvement
- Visit clients' offices/attend MOM meetings/site inspection as and when required
- Periodic review of files, as and when required
- Ensure recovery claims are pursued and followed up periodically
- Any other duty or assignment as and when instructed by the superior.
Requirements:
- Diploma/Degree holders in insurance or related discipline;
- Preferably DGI, HI, CGI qualifications or relevant insurance equivalent;
- At least 2 years of relevant experience, preferably Handing of Travel Claims ;
- Well versed in insurance principles;
- Possess good interpersonal and communications skills;
- Able to multi-task, is a team player; conscientious, tactful, customer-focused and willingness to learn new skills.
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