Sales Support Executive #65893

1 day ago

Boon Lay, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: Oil & Chemical Industry
- Position Title**:Sales Support Executive / Sales and Customer Service Support Executive**:

- Working Location: Boon Lay (Return MRT Transfers Provided)
- Working Hours**:Mon - Fri (8 am - 5:30 pm)**:

- Salary**:Basic up to $3,500 + AWS + Performance Bonus**:

- Duration: Permanent

**Key Responsibilities**
- Review and understand sales quotations, terms and conditions of sales offer and pricing for each client.
- Interpret client-specific invoicing needs, particularly for electronic procurement systems, and ensure compliance with purchasing cycles and billing formats.
- Conduct quality checks on invoice calculations and accompanying documentation before issuance.
- Track unbilled work and manage project status for timely and accurate billing.
- Perform quarterly audits on accounts with complicated invoicing requirements to maintain billing integrity.
- Facilitate order processing, respond to customer inquiries, and resolve complaints, maintaining high standards of customer service.
- Collaborate with colleagues across different departments to guarantee effective service delivery.
- Stay informed and continuously learn about products and services to enhance sales support and customer advisement.
- Support Sales in gathering and collating market intelligence and customer feedback.
- Prepare and deliver performance reports and other administrative documentation as required.

**APPLY NOW**
- Degree / Diploma in Customer Service, Sales and Marketing, Supply Chains, or Engineering.
- IT savvy in MS Office and IOT.
- Mature and have a minimum of 3 years of experience in a highly dynamic customer service environment.
- Successful applicants will undergo intensive on-the-job training and could expect a stable and rewarding career with the Company.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

**Job Types**: Full-time, Permanent

**Salary**: $2,800.00 - $3,500.00 per month

License/Certification:
Work Location: In person

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