Supervisor, Foh Ops Venues

4 days ago

Singapore Marina Bay Sands Full time

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities
- Supervise all front of house operations at the various event venues.
- Coordinate FOH requirements with security, cleaning, food & beverage, and merchandising teams to ensure a unified event experience.
- Oversee and support ushers, ticket checkers, cloakroom, and usher supervisors during events.
- Enforce and uphold exemplary customer service standards across all guest touchpoints.
- Liaise effectively with internal stakeholders, external clients, promoters, and artiste teams for event coordination.
- Monitor patron access control systems and assist with the configuration and operation of scanning devices for various events.
- Conduct regular performance audits and assist in usher training to improve service levels.
- Assist with onboarding, scheduling, and managing casual, including accurate payroll submissions.
- Provide support in artiste/ VIP experiences and coordinate their logistics, riders, access and movement, ensuring privacy and professionalism.
- Deliver service recovery and handle guest feedback or complaints promptly and courteously.
- Other duties as directed by the Management.

Job Requirements

Experience
- Minimum 12 months of experience in a similar FOH supervisory or senior guest facing role.
- Experience in events, theatre, or entertainment venue operations is preferred.

Competency
- Strong leadership and team coordination skills.
- Passionate about hospitality and service excellence.
- Excellent communication and interpersonal skills.
- Highly organized with the ability to multitask in high-pressure environments.
- Proficient in Microsoft Word and Excel.
- Flexible to work varying shifts including evenings, weekends, and public holidays.
- Maintains composure, professionalism, and discretion at all times especially when interacting with artistes, VIPs, or clients.

Education & Certification
- GCE ‘O’/‘A’ Levels, Higher NITEC, Diploma, or equivalent.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

  • Supervisor FOH

    5 hours ago

    Singapore LE CLOS PTE. LTD. Full time

    Job Overview: Le Clos is seeking an experienced and passionate FOH Supervisor to lead and elevate daily service operations. You will oversee floor service, support team training, ensure guest experiences, and uphold Le Clos standards of excellence in hospitality and wine service.Key Responsibilities: Lead FOH operations during service hours, ensuring smooth...

  • Supervisor (FOH)

    2 days ago

    Singapore LUX GOURMET PTE. LTD. Full time $30,000 - $60,000 per year

    Experience the culinary fusion born in Hong Kong and refined in Japan, now making its momentous debut in the vibrant city of Singapore, marking our trailblazing entry into Southeast Asia. Mashi No Mashi, globally acclaimed for its ground-breaking approach to ramen, welcomes you to be a part of this historic milestone.Distinguished for introducing the world's...

  • Hostess, Foh Supervisor, Asst Manager, Commis Chef, Cdp, Junior Sous Chef

    2 weeks ago

    Singapore META HOLDINGS PTE. LTD. Full time

    1 Michelin Star Indian restaurant is hiring with numerous positions available. Hostess, FOH Supervisor, Asst Manager, Commis Chef, CDP, Junior SousChef. Fine Dining experience preferred but not necessary. Any level of experience will be considered for the right level of position.

  • Venue Manager

    1 week ago

    Singapore Surbana Jurong Private Limited Full time

    Responsibilities The responsibilities of the Event/Venue Manager include but not limited to the following: - To aid in the safe and cost-effective operations of all venue under Our Tampines Hub; - To assist on overseeing all aspects of Venue and Facilities Management, including Operations, Facilities Maintenance, Stewarding, Security, Event Management,...

  • Venue Manager

    4 days ago

    Singapore Surbana Jurong Private Limited Full time

    Responsibilities The responsibilities of the Event/Venue Manager include but not limited to the following: - To aid in the safe and cost-effective operations of all venue under Our Tampines Hub; - To assist on overseeing all aspects of Venue and Facilities Management, including Operations, Facilities Maintenance, Stewarding, Security, Event Management,...

  • Venue Executive

    3 days ago

    Singapore TIMEZONE SINGAPORE PTE. LTD. Full time

    **VENUE EXECUTIVE (TEAM LEAD/ SUPERVISOR) FULL-TIME **Key Responsibilities and Requirements**: - Possess a positive and cheerful personality; - Honest, reliable and responsible with a strong work ethic - Minimum 2 years customer service experience in a store supervisory role. - Possess a strong sense of customer service and great interpersonal skills -...

  • General Manager

    2 weeks ago

    Singapore IMBA GLOBAL PTE. LTD. Full time

    **Overview**:At IMBA, operations are about more than efficiency — they’re about creating seamless experiences that bring our stories to life every day. The General Manager (Operations) will play a pivotal role in transforming our vision into action, ensuring the venue runs with precision, warmth, and creativity. Reporting to the Head of Operations, you...

  • F&b Management Trainee

    2 weeks ago

    Singapore BONCHON SINGAPORE PTE. LTD. Full time

    You will be trained in both FOH & BOH to prepare you for the next level. Basic duties involved. Prepare restaurant for dinning service. This includes setting up tables and ensuring general cleanliness of the restaurant. Ensure table setting are all in order / Table Arrangement / Reservation for the day / ITEM 86. Ensuring that table setting and comply...

  • Department: Asset Management

    2 weeks ago

    Singapore Arts House Limited Full time

    **Customer Service Officer [Contract]**: - VIEW - Customer Service Officer [Contract]- Arts House Limited (AHL) is looking for a customer service officer to assist Front-of-House (FOH) management in providing customer service at any AHL venues and running FOH services to all customers.

  • Supervisor

    1 week ago

    Singapore WHITE BEEHOON RESTAURANT PTE. LTD. Full time

    **Position Summary**: The Restaurant Supervisor plays a pivotal role in supporting the Restaurant Manager in daily outlet operations to ensure consistent service excellence, team alignment, and compliance with safety and quality standards. This role involves leading by example, mentoring front-line staff, managing shift responsibilities, and ensuring our...