Reservations Officer

JOB SUMMARYAssists the RM in the supervision and control of the food & beverage reservations operational procedures. This includes preparation of maintaining a complete and up to date reservation, diligent follow ups on reservations, assisting with preparation of monthly rosters if require, and monitoring booking demand and trends and ensuring the...

Ensures effective management of Front Office’s operations while maintaining the hotel’s standards and objectives of the Front Office Department. - Maintains the profitability of upselling and compliments from guests via social media. - Overall responsibility includes reservation control, preparation of forecast, daily group movement, room blocking, daily...

**Job duties**: - Data Entry for guest booking into hotel property system accurately - Administrative duties **Requirement** - Meticulous - $13/hr (excluding 1 hr meal break) - Working hrs by roster: 1. 8am to 5.30pm 2. 9am to 6.30pm **Job Types**: Part-time, Contract, Temporary Contract length: 3 months Part-time hours: 42 per week **Salary**: $13.00...

The RoleYou are responsible for providing prompt and exceptional service to customers.ResponsibilitiesRegister guests by obtaining and/or confirming room requirements, verifying pre-registration and managing customer expectations and needs professionally.Respond to reservation enquiries promptly and deal with reservations accurately and...

GENERAL SUMMARYThe Director, Hotel Revenue Optimization (HROD) ensures maximum revenue generation for hotels within the region through effective use of the Preferred Hotels & Resorts (PHR) Central Reservation System and distribution channels. The HROD is an active part of the regional team which is responsible for the growth of hotels, revenue generation to...

**_PART A: Duties & Responsibilities_** - Provide recommendation for destination(s), modes of transportation, travel dates, costs and accommodations base on customers’ requests & interests - Provide information on travel visa & insurance - Prepare and update of promotional & display materials - Liaise with the airlines, overseas ground tours and...

Job Responsibilities:Call CentreAttend to all member queries, concerns, feedbacks and requests via phone and emailServices includes: issuance of introduction letters, bill inquiries, car registration, driver and helper application, event registration and dining reservationsGenerate reports as specified by the Member Services Senior ManagerConcierge...

Responsibilities:Ensure the smooth running of operations on a day-to-day basis in a proactive manner.Support and assist all Front Office operations.Welcome guests and visitors in a friendly, prompt, and professional manner.Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems.Understand and carry out...

Job duties and responsibilities include, but are not limited to the following:Provides exceptional service to every customer.Recommends wines to customers based on price, personal taste, and food selection.Oversees the serving and storage of wine and trains service team members on the wine selection.Ensures wines are served in the correct glassware and at...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests' morning calls and other requests.JOB DUTIES AND RESPONSIBILITIESManages the console (e.g. DND, busy verify...