Sales Operations Manager
2 weeks ago
**Do what you love. Love what you do.**
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
**About the Team**
The Field Services Strategy & Operations team are advisers to the Field Services Leadership Teams across APJ. We look end to end across the business translating the global Workday strategy into region specific execution plans. We provide the right insights at the right time to accelerate our business results. Our team tackles complex operational challenges and coaches Services Leadership to ensure we are using standard methodologies and building strong diverse teams.
**About the Role**
The Sales Operations Manager will partner with the Field Services regional leadership teams and is responsible for helping them to improve business processes and overall business excellence. You will become comfortable with working with Senior Managers and have excellent communication and project management skills. You will help leaders run a predictable business rhythm working with our Sales Excellence Leader to ensure our standard methodologies are adopted.
**Key Areas of Responsibility**:
- Partner with the International Sales Excellence Leader and Regional Vice President to ensure the regional teams forecasting and pipeline are at the required standards (Salesforce hygiene, rolling four quarter pipeline coverage, demand generation and deal reviews)
- Run a structured rhythm of business to aid the Regional Vice President (RVP) in problem solving, priority setting and internal meeting facilitation (staff meetings, all-hands, action tracking and program management)
- You will become the authority in forecasting tools (Salesforce, Clari, Tableau) and help the RVP run forecast meetings with their direct sales teams.
- Increase “ease of doing business” by solving for challenges that are impeding the efficiency of our sales and customer success teams.
- Prepare data driven analysis to support senior management decision making, driving clarity and insight into the health of the business and the actions required to improve.
**About You**
- Relevant experience in sales operation & strategy for field services/ consulting business for APJ region
- Strong verbal and written communication skills, with the ability to lead structured meetings
- Strong, multi-tasking, analytical, and collaboration skills
- Ability to work independently, multi-task effectively and thrive in a fast-paced, dynamic environment.
- Excellent organizational, presentation and communication skills to Senior Leadership
- Good interpersonal skills and capable of building strong relationships across multiple teams and time zones
Workday is proud to be an equal opportunity workplace.
LL-LEO
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