Contact Centre Team Leader

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Job ID: 8799Job Function: Ancillary Institution: National University Health System As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre...

Group Leader Recruitment Poster CopyBe our Group Leader · Earn Commissions the Easy WayHighlightsBase commission starts from 3%, can go up to 10% every 2 monthsShare daily on WhatsApp, Telegram, Facebook, TikTok SGD 200 extra reward monthlyClear data, guaranteed payout, safe & reliableCall to ActionContact me today and kickstart your Group Leader...

**Your new company** Your new firm is a market leader in the logistics and supply chain industry with strong branding. This is a newly created position as part of their digital transformation journey to digitalise their Contact Centre. **Your new role** - Spearhead the digital transformation of legacy infrastructure to cloud environment and take ownership...

Contact Centre Agent (Day Shift)We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring a positive customer...

Job Description for Contact Centre Agent (Day Shift)We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring a...

Overview Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. Performs quality audit checks on...

Executive, Training and QA (Contact Centre)Join to apply for the Executive, Training and QA (Contact Centre)role at Income Insurance Limited Executive, Training and QA (Contact Centre)Join to apply for the Executive, Training and QA (Contact Centre)role at Income Insurance Limited Job Description The role of the QA executive is to ensure the standard of...

You will be responsible for the following: Responsible to recruit, train, coach and lead contact centre representatives to ensure high satisfactory of customer service level at all time. Implement manpower planning in line with call volume and calling capacity. Schedule and roster contact centre team considering call arrival pattern and shrinkage. Resolving...

Location: - Singapore- Job Type: - Permanent- Reference: - JO-2212-18630- Sectors- Customer Service- Salary: - Up to $4200 / month**Purpose**: The Assistant Supervisor of the Contact Centre will be in charge of supervising all active Contact Centre PSA members, including handling difficult-to-resolve cases and escalated matters. **Highlights**: - Nearest...

Number of openings:1 DescriptionThe Centre Leader is responsible for managing Centre operations and ensuring that Centre operations adhere to ECDA regulations and E-Bridge's Standard Operating Procedures (SOPs). He/she leads by fostering a shared vision among staff and upholds quality by nurturing professionalism and a culture of care, respect and...