Player Support Executive

Our client, a prominent video game development company recognized for its creation of captivating mobile games, has a track record of launching three successful titles, each attracting over 20 million players worldwide. They are in search of a Player Support Specialist to address players' queries and assist in community management. **Responsibilities**: -...

Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Mandarin to English and vice versa - Report...

We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

**RESPONSIBILITIES** - Identify, troubleshoot, and advise on technical issues in the customer’s computer, mobile app, and/or video game console. - Identify trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalate real-time issues to client/supervisor. - Translate documents from Japanese to...

**Team leadership role**: - **Digitalization of workflows and systems** Our client is an established player in the life sciences sector. Due to aggressive growth plans, they now seek an energetic and motivated leader to join them as Senior Finance Manager. As the most senior member of the finance team in Singapore, you will be responsible for maintaining...

**Title**:Business Development Manager **Locations: Remote**:Singapore | Japan | New Zealand | Australia | Korea | China **Line of Business**: Player Support * Remit: *APAC **Contract**:Permanent **Salary**: Highly Attractive + Bonus / Incentives **Business Development Manager, Player Support** **Remote** Pole To Win is looking for a Business Development...

Role SummaryAs a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams. Moving beyond traditional reactive support, this role proactively builds and manages the systems that capture, validate and deliver critical player insights. You will lead programs that harness community feedback, manage...

Our client is looking for someone that has a keen eye for detail, so as to spot any issues in the equipment and efficiently and effectively fix them, and he/she has the ability to prioritize what is more important or urgent. As part of the IT support crew, you will need to be flexible in your time and be able to follow a strict schedule. Having good...

Roles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...

We're seeking an experienced and detail-oriented gamer to join our player support team. As a Tier 2 Support Specialist, you'll handle complex player cases escalated from frontline support, ensuring timely and professional resolutions while keeping players informed. What You'll Do Resolve complex and escalated player issues from Tier 1 support with...