Senior Player Support Specialist/Expert
4 days ago
We're seeking an experienced and detail-oriented gamer to join our player support team. As a Tier 2 Support Specialist, you'll handle complex player cases escalated from frontline support, ensuring timely and professional resolutions while keeping players informed. What You'll Do Resolve complex and escalated player issues from Tier 1 support with professionalism and accuracy. Analyze player feedback, assess issue type and priority, and elevate to technical or development teams as needed. Monitor issue resolution progress and communicate updates to players clearly and promptly. What We're Looking For A passionate gamer who understands game systems and player perspectives. Highly responsible, with excellent communication and customer service skills. Strong logical and analytical thinking; able to identify and prioritize key problems efficiently. Strong communication skills in English, with working proficiency in Mandarin preferred to better support Mandarin-speaking players and coordinate with regional teams. Referrals increase your chances of interviewing at Omnilojo by 2x. Get notified about new Support Specialist jobs in Singapore, Singapore . #J-18808-Ljbffr
-
Player Experience Specialist
6 days ago
Singapore Life Game Full time $80,000 - $240,000 per yearRole SummaryAs a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams. Moving beyond traditional reactive support, this role proactively builds and manages the systems that capture, validate and deliver critical player insights. You will lead programs that harness community feedback, manage...
-
Player Support(Gaming)
1 day ago
Singapore GK CONSULTING PTE. LTD. Full timeOur client, a prominent video game development company recognized for its creation of captivating mobile games, has a track record of launching three successful titles, each attracting over 20 million players worldwide. They are in search of a Player Support Specialist to address players' queries and assist in community management. **Responsibilities**: -...
-
Customer Service
2 weeks ago
Singapore COGNOSPHERE PTE. LTD. Full time**What You Will Do**: The Senior Player Support Specialist serves as a crucial support and escalation point within the customer service team, handling specialized and complex issues, coordinating cross-departmental resources, and providing professional support for specific modules. This role requires deep knowledge of the gaming industry and strong...
-
Customer Service Specialist
1 week ago
Singapore LIFE GAME PTE. LTD. Full timeRole Summary As a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams. Moving beyond traditional reactive support, this role proactively builds and manages the systems that capture, validate and deliver critical player insights. You will lead programs that harness community feedback, manage...
-
Senior Interior Designer
2 weeks ago
Singapore Hersing Culinary Full timeSenior Interior Designer - F&B Specialist (3D Visualization Expert)Join HERSING CULINARY PTE. LTD., a leading player in the F&B industry, as a Senior Interior Designer - F&B Specialist (3D Visualization Expert). In this full‐time role based in the Tampines East Region, you will utilise your exceptional 3D visualization skills to design and deliver...
-
Game Community
1 week ago
Singapore Omnilojo Full timeGame Community & Player Operations Specialist We're looking for a passionate gamer who loves connecting with players and building vibrant game communities. In this role, you'll bridge the gap between our players and the development team—ensuring player voices are heard, understood, and acted upon. What You'll Do Engage with players through communities,...
-
Indonesian Language Specialist
4 days ago
Singapore Invisible Expert Marketplace Full timeJob Overview Are you an Indonesian language expert eager to shape the future of AI? Large‐scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‐quality training data, tomorrow's AI can democratize world‐class education, keep pace with cutting‐edge research, and streamline communication for...
-
Apac- Expert Center Specialist
1 week ago
Singapore Waters Corporation Full timeOverview: As the Expert Center Specialist, you will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face; they embody the Waters corporate identity in appearance, demeanor, values and ethics. Expert Centre personnel are **key organizational people** who help our customers in resolving any...
-
Senior Interior Designer
2 weeks ago
Singapore HERSING CULINARY PTE. LTD. Full timeAbout the role Join HERSING CULINARY PTE. LTD., a leading player in the F&B industry, as a Senior Interior Designer - F&B Specialist (3D Visualization Expert). In this full‐time role based in the Tampines East Region, you will utilise your exceptional 3D visualization skills to design and deliver innovative interior concepts that elevate the customer...
-
Senior Customer Support Specialist
1 day ago
Singapore Equativ Full time\uD83D\uDC6B **About the team** Our highly dedicated Services team has both the art and the science for delivering customer satisfaction. People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex...