Client Service Associate, Careline

4 days ago


Singapore CHANGI GENERAL HOSPITAL PTE LTD Full time

**Responsibilities**: - Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information - Identify and escalate cases to senior colleagues - Conduct administrative tasks and ensure client needs are followed through **Requirements**: - Minimum GCE "N" Level - At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous - Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment - Proficiency in two or more languages/dialects will be an advantage - Must be fully vaccinated with COVID-19 vaccinations



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