Client Service Associate, Singapore

15 hours ago

Singapore Moody's Investors Service Full time

We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the link between our product teams and customers, we build mutually engaging relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and team-oriented people, we let our passion drive our business forward.

This role will provide excellent platform to an individual keen to start their journey in Financial Services.

**What's the role?**

The Client Service associate is responsible for providing superior Customer Service as the first point of contact for Moody's Analytics’ customers across a wide range of products. Our group supports the Credit Research & Risk Measurement suite within the diverse Moody’s Analytics product offering.
- Provide superior customer service at all times supporting the value proposition as the provider of choice for credit risk solutions.
- Connect with clients contacting Moody's Analytics in a courteous, professional, accurate and timely manner.
- Identify sales and up-sell opportunities for the business.
- Understand and provide constructive feedback on the client experience to the business.
- Develop excellent working relationships with colleagues across Customer Service, Sales, Product Management and the broader organization.
- Answer client questions, resolve issues and complete specific client requests.
- Identify product issues; triage, resolve and/or raise for resolution.
- Facilitate interaction between Moody's Analytics clients and Moody's analysts or economists.
- Support new product launches and new business initiatives including training, marketing activities, feedback to the business etc.
- Strong customer orientation and an eagerness to excel and join a multifaceted, fast growing team.
- Outstanding communication and critical thinking skills.
- Experience in a customer service role or contact center would be useful but not crucial.
- Exposure to financial industry, banking and/or financial markets would be a plus, but not required.

Sales OU (SALES OU)

LI-JT1

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

  • Singapore Client Service Associate

    2 weeks ago

    Singapore Fisher Investments Full time

    Investing can be one of the most important and nerve-racking aspects of people’s lives. At Fisher Investments Singapore (FIS), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial futures. The...

  • Client Service Associate

    2 weeks ago

    Singapore Fisher Investments UK Full time

    Overview Investing can be one of the most important and nerve-racking aspects of people’s lives. At Fisher Investments Singapore (FIS), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial futures....

  • Client Service Associate

    4 days ago

    Singapore CMC MARKETS SINGAPORE PTE. LTD. Full time $13,200 - $144,000 per year

    CMC are hiring We have an opportunity for a Client Services Associate to join our team. This role will be based onsite 5 days per week in our Singapore office. Please note that this role is only open to Singapore based candidates who are Singapore Citizens or Permanent Residents. Mentor and support the client services team to provide world class...

  • Singapore Client Service Associate

    21 minutes ago

    Singapore Fisher Investments Full time $60,000 - $80,000 per year

    Overview:Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments Singapore (FIS), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial futures.The...

  • Associate, Client Services

    5 days ago

    Singapore Hays Singapore Full time $80,000 - $120,000 per year

    Your new company A global financial services company, serving individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Your new role As an associate, you willRespond to client enquiries across multiple communication channels Gain proficiency in internal platforms-such as trading tools and admin...

  • Client Services Associate

    6 days ago

    Singapore KAISHI PARTNERS PTE. LTD. Full time

    Our client is a Singapore head quartered, multi asset class fund who are now looking for a Client Services Associate, from a Family Office / Private Banking background. Responsibilities / Requirements include: - 2+ years financial services experience e.g. in Investor Relations / Client Management / Private Banking - Superb stakeholder management skills,...

  • Asia Client Service Associate

    1 day ago

    Singapore AZQORE SA Full time

    Join to apply for the Asia Client Service Associate role at AZQORE SA 1 week ago Be among the first 25 applicants Join to apply for the Asia Client Service Associate role at AZQORE SA Get AI-powered advice on this job and more exclusive features. Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth...

  • Associate - Client Service Specialist

    5 days ago

    Singapore Moody's Investors Service Full time

    Moody’s Analytics helps capital markets and risk management professionals worldwide respond to an evolving marketplace with confidence. The company offers unique tools and best practices for measuring and managing risk through expertise and experience in credit analysis, economic research and financial risk management. The Customer Service team drives...

  • Client Services

    16 hours ago

    Singapore Singapore Full time

    Association and events management company hiring executive to work with not-for-profit clients. Part/full-time basis, min 4 hrs/ day in Central area. **JOB REQUIREMENT** Must have experience in: - [ ] secretariat and administrative support; and - [ ] events management/coordination, and/or - [ ] meetings support; and/or - [ ] membership...

  • Client Service Associate

    6 days ago

    Singapore MINMED GROUP PTE. LTD. Full time

    The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening. **Role & Responsibilities**: - Provide a high level of customer care to patients...