Associate, Client Services

3 days ago


Singapore Hays Singapore Full time $80,000 - $120,000 per year
Your new company

A global financial services company, serving individual investors and institutions, including financial advisors, hedge funds and introducing brokers.

Your new role
As an associate, you will
  • Respond to client enquiries across multiple communication channels
  • Gain proficiency in internal platforms-such as trading tools and admin portals-to guide clients in using the automated, self-service systems.
  • Educate clients on the full trading lifecycle, covering areas like account funding, position transfers, corporate actions, margin requirements, and statement reconciliation.
  • Act as a problem-solver and point of contact when issues arise, taking initiative to investigate, escalate, and coordinate with global teams including Legal, Risk, IT, Cashiering, and Clearing.
What you'll need to succeed
  • Strong product knowledge across assets
  • Licensed with CMFAS 1A, 2A, CM-EIP & CM-SIP preferred
  • years of experience in a similar function in middle-back operations, client services, financial services
What you'll get in return
  • Opportunity to work for a global, multinational and dynamic powerhouse
  • Exposure to global financial products and markets
  • Competitive remuneration package
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


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