Residents' Committee Manager

19 hours ago

Tampines, Singapore PAS People's Association Full time

(i) Assist the RC assigned to facilitate them in widening outreach and deepening engagement with residents and thereby, building social capital and to achieve an active community.

(ii) Based at RC centre(s), the Manager operates the centre and works closely with RC to handle enquiries from members of the public, collection of course/activity fees and assist in other administrative roles.

(iii) Keep abreast of all activities, courses and events organised or to be organised by the assigned RC or any other local matters to ensure the smooth operation of the RC.
- Assist to provide information and handle enquiries from residents and general public on the programmes and services provided by the assigned RCs.
- Operates the assigned RC centre(s) for at least five days a week.
- Assist the assigned RC to build up a database of residents within the zones and help monitor their engagement and outreach and to expand customers’ base.
- Assist to promote and market RC membership scheme/activities/courses/events to residents through social media and other new strategies, besides existing channels.
- Support RC to form and develop Interest Groups, plan and organise activities and courses.
- Assist to gather residents’ feedback and needs on RC programmes.
- Assist RCs in handling accounting/book-keeping of RC accounts like collection of fees, issuing of receipts, preparations of monthly statements of account etc.
- Ensures that posters at notice board of RC centres and banners displayed are kept up-to-date and presentable.
- Have a good understanding of RC Rules and Regulations.
- Work with RC to ensure that RC Centre is operational at all times during its opening hours.
- Meet PA Service Standards at all times and any other duties as assigned by the RC.

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