Citi Country Officer

The Citi Country Officer (CCO) is the face of Citi in the country, playing the crucial role of leading and protecting the Citi franchise. In leading the business and protecting the franchise, the CCO must achieve collaboration and alignment across all stakeholders - effectively managing a large matrix team. Citi Singapore is a highly competitive financial services market, represented by global, regional and large local financial services firms. The economy is mature and resilient, which continues to expand at an annual rate of approx. 3-5% p.a. The economy is primarily driven by technology, shipping, real estate, trade, and services (financial services, construction) and manufacturing (high end tech) sectors. The Citi franchise is complex with strong ICG and Wealth business lines. Citi employs 6,700 employees (including regional office) and generates approximately $2Bn in revenues. Singapore has a very proactive and sophisticated regulator that undertakes scrutiny of the domestic and international financial institutions operating in Singapore. The two primary regulators are the Monetary Authority of Singapore (MAS) & SGX Singapore is also the regional hub where the Regional Management for APAC across PBWM & ICG are located. Additionally, Singapore is a large Tech & Operations processing site for Citi’s global operations. **Responsibilities**: - Ensuring that an annual business plan is approved by all respective businesses, product lines and functions as well as the Regional CEO, with performance against that plan monitored regularly. - Managing directly and through matrix reporting, all businesses, product lines and functions based in Singapore. There is also significant contact with, and oversight of, regional Citi teams providing direct support to APAC region. - Acting as a single, coordinated face to the local marketplace and the lead Citi representative in the country in front of external stakeholders including clients, regulators, government, community, media and actively raising Citi’s profile. - Being involved in the decision-making process for acquisitions/investments/divestments for proprietary M&A in the country. - Providing oversight for all critical country and other risk limits and for country scenario planning. - Ensuring a realistic succession plan is in place for key country roles, to include at minimum members of CCC. In partnership with HR, executing Citi’s Talent agenda and overseeing franchise-wide Talent review and development activities. - Protecting Citi’s reputation in Singapore. - Ensuring compliance with all applicable laws and regulations (local and US). - Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements. - Leading management and coordination of governmental and regulatory relationships. - Promoting a strong culture of timely escalation, ethics, compliance, and control. - Identifying, assessing, mitigating, communicating, and anticipating all types of risks through the development and sustainability of appropriate control mechanisms. - Managing the organization and corporate governance of country-based legal entities and their regulatory reporting. - Leading Citi’s response to a franchise-wide event, e.g. crisis or disaster. In such a situation, all business and function heads must work under the CCO’s direction. **Qualifications**: - 6-10 years relevant experience. - Previous experience of managing Risk, Finance and Controls. - Business Management and running a P&L. - Managing teams across a matrix organization. - Relationship/stakeholder management with both internal and external stakeholders. - Cultural sensitivity. - Understanding corporate governance frameworks. - Understanding and translating global/regional strategy. **Education**: - Bachelor’s/University degree, Master’s degree preferred. - **Job Family Group**: Business Strategy, Management & Administration - **Job Family**: Business Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting