Account Director

2 days ago


Tiong Bahru, Singapore Resource Solutions Full time

Do you want a career that offers constant development? With a company that’s growing fast all over the globe. Do you want to work with the biggest clients? The coolest technology? The most innovative projects? Do you want global career moves? A smarter work/life balance? Or maybe you just want to be part of a team redefining work so everyone can have a lifetime of opportunity?

Are you ready to take your career to the next level?

Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world’s leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, flexible working.

If you are ambitious, curious and dare to do different, we want to meet you.

**About the Role**:
**Resource Solutions is a global leader in Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions, helping some of the world’s leading companies to recruit the talent they need to succeed.**:
**A rapidly growing business outperforming our rapidly expanding sector, we offer incredible career opportunities, global mobility, professional training, personal development, and a track record of creating senior leaders from within.**:
**Part of the Robert Walters Group - a world-leading specialist professional recruitment consultancy, we have a global footprint in 30 countries. Managing budgets in excess of £2 billion, we source and recruit tens of thousands professional people across more than 60 countries each year.**:
**Responsibilities**:
**Service Delivery**:

- Build fantastic client relationships and make sure every member of the team delivers a level
- of service we can all be proud of
- Own our on-site service which spans direct recruitment; payroll service; managed vendor
- management; and master vendor management models
- Oversee the on-site team responsible for all recruitment on behalf of the account.
- Develop strong relationships with key account stakeholders.
- Make sure we always hit the mark in terms of our client Service Level Agreements
- Produce and update guidance manuals to engage hiring managers and our on-site teams
- Quickly resolve any issues when they arise.

**Client Drivers & Initiatives**:

- Help define strategies to improve recruitment outcomes for the account.
- Provide consultative advice on all recruitment activities, strategies, and processes.
- Think about how we can boost cost-effectiveness for our clients
- Offer innovative and creative recruitment solutions that factor in recruitment needs and
- market conditions
- Present to groups of hiring managers to communicate change
- Build the Resource Solutions profile within the account.

**Commercial**:

- Own the P&L for the DB site.
- Review and negotiate our commercial terms
- Escalate any risks to a higher level
- Help us chase outstanding invoices
- Deliver meaningful MIS information and reporting so we can demonstrate the value Resource
- Solutions adds to DB.
- Provide competitor and salary benchmarking along with broader market intelligence
- Manage our supplier relationships to ensure we hit our SLAs and have an engaged,
- motivated supply chain providing best quality resources and service for the best price
- Implement any new Resource Solutions initiatives on-site

**Contract/Compliance & Process**
- Make sure our recruitment processes are as efficient and as effective as possible - and that they follow best practice, internal compliance guidelines and external legislation
- Manage data integrity on all recruitment-related systems

**Staff**
- Manage and mentor our on-site Team Leaders
- Hire new team members, both on and off-site
- Carry out bi-annual performance reviews, setting objectives and determining bonuses
- Give every member of the team clearly defined tasks and objectives - along with the support they need to deliver on them
- Measure performance and give everyone constructive feedback to help bring out the best in them

**Benefits**:

- A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you’ll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme
- Private medical insurance
- A fantastic training and development programme
- Volunteer time off
- The opportunity to partake / qualify for our Global incentive weekend
- Employee wellbeing through various programmes
- You’ll have plenty of opportunities to progress your career, both in your country and other locations around the world. That’s the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, a specialist in RPO and MSP

**Resource Solutions - Leading recruitment outsourcing provider**

Want a global career with no limits? We are the solution

Do you want a career that offers constant development? With a company that’s


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