Mobile Service Sales Specialist

14 hours ago

Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

Job Summary
We are looking for a driven and adaptable Sales Executive to support the growth and customer development of our Mobile Services in the ASEAN region. This role is ideal for early-career professionals with strong communication and coordination skills who are interested in mobile business development, customer engagement, and commercial operations.

As a Mobile Sales Specialist, you will be involved in the end-to-end customer engagement process — from opportunity follow-up and service coordination to account maintenance and internal sales support.

Key Responsibilities
Sales & Opportunity Support
- Assist in identifying and developing customer opportunities for mobile and MVNO services
- Support customer meetings, product presentations, and proposal preparation
- Coordinate with technical and delivery teams to align service offerings with client requirements

Customer Relationship Management
- Maintain strong working relationships with assigned customers and channel partners
- Follow up on inquiries, service feedback, and account servicing tasks
- Ensure timely handover of post-sales requirements to relevant operations teams

Sales Operations Support
- Assist with contract and order documentation, account setup, and internal system entries
- Work with internal departments (delivery, finance, legal) to ensure smooth service onboarding and billing processes

Reporting & Market Feedback
- Maintain opportunity tracking records and update CRM or reporting systems
- Gather and report on customer feedback and competitor activity to support business planning

**Requirements**:
**Education**:
Bachelor’s degree or above in Business, Communications, Marketing, Telecommunications, or a related field

Work Experience:

- Prior experience or internship exposure in sales, account coordination, or telecom/mobile services is advantageous
- Open to individuals with strong interpersonal skills and a keen interest in sales and mobile technologies

Skills & Competencies:

- Excellent communication and customer-facing skills
- Strong sense of ownership and accountability
- Well-organized and detail-oriented with the ability to manage multiple customer tasks
- Proficient in Microsoft Office (Excel, PowerPoint, Word)

Language Requirement:

- Fluent in both Mandarin and English - Mandarin is required to communicate effectively with internal teams and stakeholders in Mainland China

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