Member Relations Officer

Member Relations Officer Responsible for assisting in the Marketing Department in all member relations matters. Plans and conducts Club tours. Assists in answering all incoming telephone calls, facsimiles correspondence including all interaction with customers like membership enquries, car park sytem.

Act as a focal point for all inquiries, information and complaints relating to the Club. - Be on top of the Club marketing efforts, promotions and activities and disseminate such information to members when necessary. Willing to working on rotating shifts, including weekends and public holidays. Not Specified

You will be responsible in providing customer service solutions and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Ensure smooth operations of the reception desk and maintain standards as per SOPs -...

**Responsibilities**: We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the operations-in-charge, discovering and maintaining customer satisfaction, as well as pursuing new sales prospects. If you have excellent communication skills and able to provide...

**Responsibilities**: - Ensure the smooth running of the Club. - Carry out marketing and sales initiative and training of junior staff. - Closing of sales and conducting of Club tours. - Assist in ensuring all membership administration is done as per SOPs. - Assist in handling all feedback, complaints, and enquiries. - Inform members of news, events, and...

**Responsibilities**: **- **Ensure the smooth running of the Club. **- **Carry out marketing and sales initiative and training of junior staff. **- **Closing of sales and conducting of Club tours. **- **Assist in ensuring all membership administration is done as per SOPs. **- **Assist in handling all feedback, complaints, and enquiries. **- **Inform...

**Member Relations Executive**Your Role**: - Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area - Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc. - Responding to requests for help and information -...

**Member Relations Intern - This will be the most exciting internship you’ll ever have.**We are looking for somebody who is: - Experienced, but prior experience in similar capacity would be an advantage - Someone with high standard of personal hygiene and grooming - Interested in F&B, hospitality, events and ensuring that guests have a great experience -...

You will be responsible for the day-to-day operations of the reception team and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Assist in the supervisor of the reception team and ensure smooth operations...

MAIN RESPONSIBILITIESMEMBER EXPERIENCE & COMMUNITY BUILDINGServe as the first point of contact for members, ensuring a welcoming and personalized experience.Build genuine relationships with members, proactively learning their preferences and interests.Support engagement initiatives by executing outreach strategies (WhatsApp, email, direct invitations).Assist...