Executive - Experience Designer (Customer Journeys & Insights)

**About the Role**: **Grade Level (for internal use)**: 10 S&P Global Commodity Insights **The Role**: Customer Experience Designer **The Team**: We’re transforming how we engage with our customers, and the Customer Experience team is at the forefront of that transformation. As a Customer Experience Designer, you will have the opportunity to shape and...

Reporting to the Journey Design Lead, the intern will be part of the team in creating memorable experiences for customers across Keppel Land’s asset classes through reshaping the customer journey, and reducing pain-points & frictions, to deliver maximize delight & advocacy. Some key tasks include: - Map and review existing customer journeys- Identify and...

An educational institution in Singapore is looking for a Senior/Lead Executive to enhance service experiences. The ideal candidate has 3–5 years of experience in customer-facing roles and is skilled in service design and data analytics. Responsibilities include mapping customer journeys, standardizing service processes, and implementing customer feedback...

A leading global wealth management firm in Singapore is seeking a Journey Strategist to lead the design of client journeys. This role requires collaboration with product owners and designers to ensure a client-focused approach while leveraging data and insights. Candidates should possess experience in journey strategy and strong communication skills. The...

Job ID: 21454 Location: Singapore, SG Area of interest: Retail Banking Job type: Regular Employee Work style: Hybrid Working Opening date: 25 Feb 2025 **JOB SUMMARY** - The role will require in-depth understanding of client behaviours, designing initiatives to enhance engagement and in return deliver sustainable growth across existing clients. The role...

**Why Join Us** At ComfortDelGro, we believe that **exceptional service starts with passionate people**. As a Customer Experience Executive, you won’t just be supporting our frontlines - you’ll be **leading the charge in creating memorable experiences**that keep our customers coming back. Join us and you’ll: - **Make a real impact**— play a key...

**Qualifications** **Education & Experience** - Bachelor’s or Master’s in Business, Data Analytics, Computer Science, Psychology, Design, or related field - 7+ years in customer experience, insights, or analytics roles; 3+ years in leadership - Expertise in NPS/VOC programs, custom research design, and quantitative methods - Proficient in data analysis...

**Experience Designer**: We are seeking an **Experience Designer**on a **1-year renewable contract**to create integrated digital and physical experiences. While workflow design is important, your real value comes from **understanding people, leading research, and facilitating workshops**that reveal deeper insights. Together with the team, you’ll design...

**Position Summary / Project Description** In this newly-created role, you will develop BI solutions to understand product usage and customer activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions...

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance plans,...