Service Excellence Lead

3 days ago


Singapore Nanyang Polytechnic Full time

An educational institution in Singapore is looking for a Senior/Lead Executive to enhance service experiences. The ideal candidate has 3–5 years of experience in customer-facing roles and is skilled in service design and data analytics. Responsibilities include mapping customer journeys, standardizing service processes, and implementing customer feedback surveys. This full-time position offers an opportunity to significantly impact stakeholder experiences and drive service excellence.#J-18808-Ljbffr



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