Account Executive
1 day ago
**The Agency**
Welcome to Section. We are a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in creativity, technology, and scalability. We are after people who are most talented when they are passionate and driven.
**The Role**
Client Servicing is a team of versatile marketers charged with driving growth and retention of our clients and their business. We represent the day-to-day strategic business partners and advisors to our clients and serve as the catalyst for innovative work across all departments and capabilities inside Section. At Section, the Client Servicing team sits at the heart of all the work we do for our clients, who look to us to lead our integrated agency team as an extension of their marketing teams. We are not just “account management people.” Our people are expected to think, behave and function like CMOs, regardless of their title or level.
That requires becoming intimate with all aspects of the client’s business, beyond just the work they hire us to do for them day-to-day. We are expected to listen, understand and deliver what we think is critical to the client’s business success.
**Job Description and Responsibilities**
- Liaise with clients for project requirements
- Craft job briefs and briefing project requirements to all team members
- Quality control of all work that is submitted to clients
- Oversee/Support the end-to-end execution and delivery of projects to a high degree of Client satisfaction
- Compile monthly reports on content/projects, providing actionable insights and learnings for the team and Client
- Keep yourself, the team and the Client informed on the latest social media developments
- Work closely with Production and Creative teams to ensure flawless execution of programs across the account
- Timely submission of administrative documents for management to process resource planning.
- Work closely with Finance on billing set up and invoicing
- Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with softwares, creative assets and campaign reporting
**Requirements**:
- Careful in planning and bold in communication.
- Prefer rolling your sleeves up and getting your hands dirty to fix the problem.
- Proficient in both spoken and written English language
- Good communication skills, a positive attitude, and empathy
- Comfortable working amongst integrated teams in a fast-paced, creative environment
- Excellent interpersonal and conversational skills
- Meticulous and attentive to detail.
- Exhibit passion and curiosity for digital marketing and emerging trends in social, mobile, product and service innovation
Fresh graduates may apply.
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