Executive, Program Management

4 days ago

Singapore Kaplan Higher Education Institute Pte Ltd Full time

COMPANY DESCRIPTION

Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 85,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth. If you are seeking for challenges and enrichment, we welcome you to write to us

DESIGNATION : Executive, Program Management (Mur)

RESPONSIBILITIES

**Executive, Program Management**

To meet growing demands, our Program management team is looking for individuals who are passionate and able to work well under pressure in a fast
- paced, high volume environment. As an integral part of the team, you are required to provide efficient and effective support. You should possess excellent interpersonal and coordination skills, with the ability to multitask on administrative work and adapt to changes. If you are a person who loves challenges and enjoys communicating with people, we invite you to join us for an opportunity to enhance the customer experience and contribute to our fast-growing business.

**Key Roles and Responsibilities**
- Providing Support, Advice and Counselling to Students
- **Resumption of Studies**:

- Collating and sending of students' documents to MSO
- Liaison with students on intention and outcome
- Updating KSS and Navision, and internal parties on the change of status
- Closure documents and uploading
- **Intermissions/ Withdrawals**:

- Collating and sending of students' documents to MSO
- Updating KSS and Navision, and internal parties on the change of status
- Closure documents and uploading
- Transfer contracts explanation
- Welcome Orientations/ MUST/ Graduation Ceremonies/ Class Visits
- Adhoc projects/ audit events, etc
- Miscellaneous administrative matters (such as attendance checks, tracking of students, performing course evaluations, etc, as necessary)

QUALIFICATIONS

**Job Requirements**:

- Min Diploma/Degree Holder
- Excellent Customer service & communication skill
- General Administration.
- 1 year experience in Administration is preferred
- Prior experience in the education industry is preferred

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