Junior Technical Specialist
2 days ago
Good company culture
- Medical benefit for employee and family
**About Our Client**:
European company, global leader for **printing solutions.
- Assist and **advice end users, partners and subsidiaries on the technical product support**.
- Assist internal** product** services with my clients' products.
- Self-train on my clients' products and also on OS like Linux, Windows, Mac.
- Work on documentation relating to support, escalate product issue to Engineering Department team. Validate and receive RMA returns
- Prepare and send reports, quotes, credits and ensure liaison with the commercial department and technical support
- Report to R&D department on product issues encountered to improve product quality
- Technically assist internal services
**The Successful Applicant**:
- Diploma or Degree in computing technology or similar.
- Ideally 2 years of experience in relevant field, but open to fresh graduates.
- Competencies in Computing Hardware, Software, Network, Programming, Windows, Macintosh, Microsoft Office.
- Knowledge on Electronic / Mechanic
- Good communication skills, additional language outside English is highly valued.
**What's on Offer**:
Good Employee Benefit
Career Progression
Learning Curve
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