Desktop Remote Support Engineer
5 days ago
**Job Descriptions:
- **
1. Performed Desktop Support services to users
2. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
3. Perform imaging/re-imaging
4. Perform asset inventories
5. Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
6. Updates Incident records
7. Creates and updates work instructions (where necessary)
8. Document standards and procedures (where necessary)
**Job Requirements:
- **
- At least 1 year of experience or more of Windows 10 and Microsoft Outlook Client
- At least 1 year of experience providing desktop remote support
- Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
- Demonstrate knowledge in the support of workstations, and related components
- Have knowledge with desktop operating systems, including Microsoft Windows 10
- Good verbal and written communication skills
- Good coordination skills
- Ability to prioritize effectively and work with a sense of urgency
- Effectively communicates with teammates and managers
-
Desktop Support Engineer
5 days ago
Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full timeLevel 1 & Level 2 remote/onsite support and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Install, configure, maintain and troubleshoot desktop systems and associated peripherals. - Preparation of desktop/notebook system image. - Perform file backup, migration and restoration for end-users’...
-
Desktop Support Engineer
2 days ago
Singapore ANTAS PTE. LTD. Full timeWe are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a Desktop Support Engineer, you should have...
-
Desktop Support Engineer
5 days ago
Singapore Unison Consulting Full time**Responsibilities** - Your primary responsibility is to provide technical assistance and support to end-users within the organization. - Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals. - You will be tasked with installing, configuring, and maintaining computer systems and ensuring they...
-
Desktop Support Engineer
6 days ago
Singapore SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Full time**We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.**: If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to...
-
Desktop Support Engineer
1 week ago
Singapore Caxton Associates Full timeDesktop Support Engineer **About Caxton Associates**: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to...
-
Desktop Engineer
5 days ago
Singapore QUESSCORP SINGAPORE PTE. LTD. Full timeA leading staffing services provider in Singapore is looking for a Desktop Engineer to provide technical support and maintenance for IT hardware and software. The candidate should have 1-3 years of experience in desktop support, strong knowledge of Windows OS, and good problem-solving skills. This role involves installing, configuring, and troubleshooting...
-
Desktop Support Engineer
3 days ago
Singapore Caxton (Singapore) Pte Ltd Full timeWe are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to...
-
Desktop Support Engineer
5 days ago
Singapore SIMPLEXITY TECH SINGAPORE PTE. LTD. Full time**Job Summary**: **Roles and Key Responsibilities**: - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to understand the root of the problem quickly - Track computer system issues through to resolution, within...
-
Desktop Support Engineer
2 weeks ago
Singapore Behaviorally (Formerly PRS) Full time**Company Profile**: **Job Requirement Description** We are looking for a Desktop Support person to support our Asia region and to act as the Corporate IT point of contact for that region. This person will provide desktop configuration as set by the corporate office and end-users within Asia region. This position will report directory to our corporate...
-
Sg - Desktop Support Engineer
5 days ago
Singapore Computacenter Full timeFMS Engineer, Desktop Support ,Technical Support, with Minimum 2 years experience Minimum Graduate ,Diploma Holder Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem -...