Assistant Manager/senior Executive, Administration of Primary Care Funding to General Practitioners

2 days ago


Downtown Core, Singapore Agency for Integrated Care Pte Ltd Full time

**Process Assessment and Workflow Implementation**
- Identify and implement enablers to consolidate and transfer administration of various fundings and payments to GP clinics from the existing administrators to AIC.
- Develop work processes across relevant stakeholders and document in the Operating Framework (OF) and Standard Operating Procedure (SOP).
- Identify and streamline areas from existing work processes to improve operational efficiency.
- Work with relevant stakeholders to design communication materials and establish workflows to guide the GP clinics during/after the transition period.
- Provide regular updates to Senior Management and obtain required approvals for key policy approaches.
- Monitor and report budget utilisation to Senior Management and Funder.

**IT Integration and System Design**
- Collaborate with stakeholders and MOH to ensure effective system integration and data migration.
- Assess existing system capabilities and identify potential enhancements that will help translate business requirements into technical specifications.
- Perform UAT testing and ensure system is functionally ready for roll-out.

**Steady State Implementation**
- Appeals: Support MOH in facilitating investigations with Clinics, assess and approve appeals based on a set of appeals guidelines
- Audit: Support queries on claims/processes and put in place improvement processes as necessary.
- Disbursement/ recovery of claims: Execute payments and recovery, and report the amount disbursed/recovered to MOH via MOHH on a quarterly basis.

**Job Requirement**
- Degree in Business Administration/Accountancy/Finance, or related fields preferably with 2 to 3 years of working experience in Grant Operations and/or Grant Governance and Compliance.
- Able to work independently and as a team to collaborate with various stakeholders.
- Ability to work in a fast-paced environment and is detail-oriented.
- Analytical with an aptitude for problem-solving and able to address concurrent demands from operational requirements and policy consideration.
- Proficiency in MS office
- Knowledge of data visualization/analytical tools such as RPA (UiPath), IDEA Caseware, etc. will be an added advantage.



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