Sales Support Specialist
4 days ago
**Job responsibilities**:
- Support the Sales organisation in preparing Formal Quotation & Order Acceptance, ensuring the deal negotiation is compliant with Advantest's company policies, guidelines and audit controls.
- Provide consultation to Sales organisation on deal structure, purchase contract terms review and timely escalation of issues with the respective business partners for resolution.
- Manage customer's order throughout its life cycle from Quote, Build, Ship to Invoice stages. Multi-tasking skillset is essential to ensure timely liaison and/or problem-solving with stakeholders (eg: customer, Sales teams, factory, forwarders, Logistics, Finance, Legal etc).
- Contribute to the organisation's revenue goals through disciplined monitoring of shipment backlog and identifying potential order and revenue risk for manager's review and/or escalation.
- Responsible for Revenue and AR management (Letter of Credit operations) based on IFRS15 revenue recognition guidelines and regulations.
- Be a versatile team player to support ad-hoc deployment during high workload situations or project assignments for business process & policies improvements.
**Requirements**:
- Bachelor's Degree in Business Administration (or equivalent area of study)
- Minimum 3-5 years of related work experience in Sales Administration
- Proficient in both English and Chinese languages (verbal and written) to support shared services environment
- Detail oriented, great communication skills, ability to manage priorities, enjoys teamwork and creative problem-solving.
- Works well under pressure and maintain professionalism during stressful situations.
- Proficient in Microsoft Office (Powerpoint, Word, Excel, Automate etc). Preferably has experience with Salesforce (Quoting/CPQ Tool) and Oracle R12.
- To ensure continuous availability to our customers globally, employee may be required to support the business during certain Singapore's Public Holidays and weekends. Employee will be given a paid day off in-lieu for such situation
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