Production Support Analyst
2 weeks ago
Experience: 3 to 5 Years
Role: Production Support Analyst
**Responsibilities**:
- Experienced in Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in L2 Support role.
- Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department, Drive technical remediation in line with agreed non-functional requirements, Evidence continual service improvement of processes and tasks (via automation), Ensures essential process / procedures are followed and contribute to defining standards, Coach and be receptive to coaching to uplift the team’s and your individual knowledge, Communicate complex technical issues to business users in a language they understand, Contribute in effective knowledge management best practices within team and organization.
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2nd Line Support Analyst
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Production Support Analyst
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Production Support Analyst
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Production Support Analyst
2 days ago
Singapore SAKSOFT PTE LIMITED Full time**Experience**:6-9 Years **Role**:Production Support Analyst **Key Skills**: - Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in L2 Support role **Key Responsibilities**: - Deliver a 1st class Production Support service to Channel’s stakeholders - Response and resolve incidents,...
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Production Support Analyst
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Singapore Encora Inc. Full timeProduction Support Analyst Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches...
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Production Support Analyst
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Singapore Encora Full timePRODUCTION SUPPORT ANALYSTImportant InformationLocation: SingaporeTechnical SkillsTechnically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400.JOB RESPONSIBILITIESPerform root cause analysis on application defects and provide solution for remediation.Prioritize defects and plan for production release based on defect criticality or align...
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Production Support Analyst
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