Operations Specialist, Bespoke Services

1 day ago

Singapore Bank of Singapore Full time

Operations Specialist, Bespoke Services (Manager)

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an
**Operational Specialist (Manager)** in our
**Bespoke Services, Front Office Support Services **Team

**General Description**

The role holder is responsible for preparation of Bank Reference Letters and Bespoke reports. The role holder will liaise with Front Office and other departments including Operations, Legal, Credit and Compliance on feasibility assessment of new request for the Reference letters and Bespoke Reports.

**Responsibilities**:

- Prepare Bespoke Reports and ensure the reports are sent timely.
- Prepare Bank Reference Letters such as Audit confirmations.
- Perform feasibility assessment on new request to assess if the Bespoke report or Bank reference letter can be supported per bank guideline and data availability.
- Handle queries and manage Front Office requests on Bespoke Report and Bank Reference Letter.
- Proactively review and enhance workflow to improve operational efficiency and service delivery
- Improve Team's productivity by automating bespoke reports and streamlining of processes
- Support team and Manager on ad hoc projects.

**Qualifications**

**Work experience requirements**
- At least 3 years of experience in Private Bank
- Prior experience in Bespoke Report / Reference Letter preparation

**Education Requirements**:
**Academic and professional qualifications**
- A high-quality degree level education and academic track record
- Strong knowledge of Excel, PowerPoint and Power BI
- Knowledge of Excel Marcos/ HTML/ JavaScript/ Python are good to have

**Language skills**
- Strong written and verbal communication skills is a must

**Personal attributes**
- Highly energetic and delivery focused, with the ability to deliver quality results with a positive and influential style.
- Strong risk awareness and thrive in a proactive risk culture environment.
- Service mindset and ability to work effectively with stakeholders at all levels.
- Versatile approach and the ability to handle a varied portfolio of initiatives and a high workload.
- Ability to work independently & deliver under time pressure
- Highly organised with excellent attention to detail
- Good team player and communication skill
- Creative thinking, problem solving and sound logical decision-making skills

Job ID 2300023S
- ABOUT COMPANY
- Bank of Singapore
- Singapore
Private Banking / Wealth Management

Asia's global private bank Bank of Singapore is a wholly owned subsidiary of OCBC Bank, Southeast Asia’s second largest bank. Headquartered in Singapo...

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