Client Service Coordinator

1 week ago


Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time

About the Company Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT. Our expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, cardiology, and emergency & critical care. With state-of-the-art facilities, we provide round-the-clock personalised veterinary care.Job Description We are seeking enthusiastic and service-oriented Client Service Coordinators (Day Shift) to join our growing team. As the first point of contact for clients, you will play a key role in ensuring smooth communication between pet owners and our veterinary teams across all departments.Key Responsibilities Greet clients and provide an excellent front-of-house experience. Manage client communications via phone, email, and in person. Assist with scheduling appointments and coordinating across departments. Support the admission and discharge process for patients. Provide clear explanations of hospital processes, policies, and follow-up care. Maintain accurate client and patient records in the hospital management system. Collaborate with veterinarians, nurses, and assistants to ensure seamless service delivery. Handle billing,


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