Retail Operations Manager

19 hours ago


Singapore PRINTECH INTERNATIONAL & CONSULTANT PTE. LTD. Full time

As the Retail Operations Manager, you will be responsible for managing and coordinating all aspects of the retail store's operations. Your primary goal will be to optimize efficiency, enhance customer experience, and drive sales and profitability. You will lead a team of retail staff, fostering a positive and productive work environment, and ensuring the store's success.
- Oversee the day-to-day activities and operations of the retail store.
- Ensure compliance with company policies, procedures, and guidelines.
- Develop and implement strategies to improve store efficiency and productivity.
- Monitor inventory levels and coordinate with the inventory management team to ensure appropriate stock levels are maintained
- Drive sales growth and meet/exceed sales targets and KPIs.
- Implement sales techniques and promotional strategies to increase customer footfall and boost revenue.
- Focus on delivering exceptional customer service and maintaining high customer satisfaction levels.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.



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