Senior / Customer Care Consultants

3 days ago

Singapore MAIDCITY RESOURCES PTE. LTD. Full time

We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are expanding and also branching into the deployment of Nursing/Caregiver MDWs. We are looking for Senior/Customer Care Consultants to join us.

**Job Description**:

- Attend to customers & sales enquiries
- Deliver prompt, efficient and quality service to customers
- Follow up with customers on their enquiries and feedback
- Work towards achieving the sales target
- Able to handle and provide solutions for issues between Caregiver and employer
- Co-ordinating the documentation, work permit, and arrival of new migrant domestic worker/caregiver/Nurse
- Other ad-hoc duties when required

**Requirements**:
If you are a team player and a motivated individual who has a passion for sales, customer service and management, we want you to join us
- Posses Certificate in Employment Intermediaries (CEI) or willing to get certified
- Min 1 year of related working experience
- Able to work independently
- Sales & Customer oriented
- IT & Social Media Savvy
- Good interpersonal & problem-solving skills
- Direct experience in our industry will be an added advantage
- Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions
- Nurses planning for a career change are welcome

We offer:

- Good salary (negotiable depending on experience)
- Good commission
- Conducive working environment
- Training will be provided for those who do not have any direct experience
- 5-Day Week

**those with more than 5 years of direct experience will be considered for the Senior Consultant positions.

We regret that only shortlisted applicants will be notified.

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