Senior / Customer Care Consultants

1 week ago

Singapore MAIDCITY RESOURCES PTE. LTD. Full time $40,000 - $80,000 per year

We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are expanding and also branching into the deployment of Nursing/Caregiver MDWs. We are looking for Senior/Customer Care Consultants to join us.

Job Description:

  • Attend to customers & sales enquiries
  • Deliver prompt, efficient and quality service to customers
  • Follow up with customers on their enquiries and feedback
  • Interview and recommend suitable candidates to employers
  • Work towards achieving the sales target
  • Able to handle and provide solutions for issues between Caregiver and employer
  • Co-ordinating the documentation, work permit, and arrival of new migrant domestic worker/caregiver/Nurse
  • Other ad-hoc duties when required

Requirements:

If you are a team player and a motivated individual who has a passion for sales, customer service and management, we want you to join us

  • Posses Certificate in Employment Intermediaries (CEI) or willing to get certified
  • Min 1 year of related working experience
  • Able to work independently
  • Sales & Customer oriented
  • IT & Social Media Savvy
  • Good interpersonal & problem-solving skills
  • Direct experience in our industry will be an added advantage
  • Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions
  • Nurses planning for a career change are welcome

We offer:

  • Good salary (negotiable depending on experience)
  • Good commission
  • Conducive working environment
  • Training will be provided for those who do not have any direct experience
  • 5-Day Week

*** all applications will be kept confidential.

** those with more than 5 years of direct experience will be considered for the Senior Consultant positions.

Please send your detailed resume with a recent photo to or whatsapp for a short discussion.

We regret that only shortlisted applicants will be notified.

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