Senior / Customer Care Consultants

1 week ago

Singapore MAIDCITY RESOURCES PTE. LTD. Full time

Roles & Responsibilities We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are expanding and also branching into the deployment of Nursing/Caregiver MDWs. We are looking for Senior/Customer Care Consultants to join us. Job Description: Attend to customers & sales enquiries Deliver prompt, efficient and quality service to customers Follow up with customers on their enquiries and feedback Interview and recommend suitable candidates to employers Work towards achieving the sales target Able to handle and provide solutions for issues between Caregiver and employer Co-ordinating the documentation, work permit, and arrival of new migrant domestic worker/caregiver/Nurse Other ad-hoc duties when required Requirements: If you are a team player and a motivated individual who has a passion for sales, customer service and management, we want you to join us Posses Certificate in Employment Intermediaries (CEI) or willing to get certified Min 1 year of related working experience Able to work independently Sales & Customer oriented IT & Social Media Savvy Good interpersonal & problem-solving skills Direct experience in our industry will be an added advantage Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions Nurses planning for a career change are welcome We offer: Good salary (negotiable depending on experience) Good commission Conducive working environment Training will be provided for those who do not have any direct experience 5-Day Week *** all applications will be kept confidential. ** those with more than 5 years of direct experience will be considered for the Senior Consultant positions. Please send your detailed resume with a recent photo to or whatsapp for a short discussion. We regret that only shortlisted applicants will be notified. Tell employers what skills you have Social MediaCustomer RelationshipsCustomer CareBuilding ServicesSellingCustomer OrientedTeam PlayerCustomer ServiceCustomer RelationsAble To Work Independently

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