Technical Account Manager, Sea

4 days ago

Singapore Progression Search Full time

**CLIENT SUMMARY**
Our client is a Business Experience software vendor who acquires all experience data, allowing clients to manage the four core experiences of business like customer, product, employee and brand experiences and predict market adoption and usage, all on a single platform

**RESPONSIBILITIES**
Technical Account Managers (TAMs) are highly experienced platform experts who work together to provide white-glove support to some of our largest customers. In this role, you will help in executing technical revisions to meet the technical needs of clients in your Customer Unit, and to ensure optimal utilization and impact of programs. TAMs work in a post-sales capacity that directly contributes to the long-term success of our customers’ programs.
As a Technical Account Manager, you should both be a tech-savvy professional who is able to explain technical information to a non-technical audience and someone who excels at nurturing client relationships.
- Partner with Customer Success Managers and work cross-functionally within the company to prioritize and advocate for software feature enhancements on their behalf
- Collaborate within Customer Units and leadership teams on high-level client relationships and technology solutions
- Become an expert at the company for our most strategic platform capabilities and understanding the customers’ platform needs
- Help customers optimize their use of the platform and increase adoption of technical capabilities where possible
- Build systems to facilitate program objectives and system effectiveness and measure reliability of services
- Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
- Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort
- Seamlessly integrate new product features into existing programs
- Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
- Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice
- Execute build and configuration services that align to client objectives and strategic goals

**REQUIREMENTS**
- Bachelor’s degree from a competitive university
- 2-5 years experience working in a technical, consulting, or client-facing role
- Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
- Comfort in working both autonomously and collaboratively
- Ability to articulate technical concepts to a non-technical audience
- Detail-oriented with an ability to prioritize and meet deadlines
- Familiarity with software and front-end development
- Excellent verbal and written communication skills
- Strong problem-solving skills

  • Finance Management Associate 2026 Finance Singapore Sea Corporate

    1 week ago

    Singapore SEA Singapore Full time

    Sea Limited (NYSE: SE) is a leading global consumer internet company founded in Singapore in 2009. Our mission is to better the lives of consumers and small businesses with technology. We operate three core businesses across digital entertainment, e-commerce, as well as digital payments and financial services, known as Garena, Shopee, and Monee,...

  • Technical Project Manager

    1 week ago

    Singapore Sea Full time

    Join to apply for the Technical Project Manager (Junior)role at Sea Get AI-powered advice on this job and more exclusive features. About the Team Our Infrastructure team provides the end-to-end managed services and solutions for the Group's entire Internet infrastructure alongside running business applications. We excel in building the architecture,...

  • 2026 Sea Global Management Associate Program

    1 week ago

    Singapore Sea Full time

    2026 Sea Global Management Associate Program (Garena)Join to apply for the 2026 Sea Global Management Associate Program (Garena)role at Sea About the Team: The Sea Global Management Associate Program (Sea Global MAP)is Sea’s 2-year flagship program for aspiring graduates who seek to create a purposeful impact with technology and become future leaders of...

  • 2026 Sea Global Management Associate Program

    1 week ago

    Singapore SEA Singapore Full time

    The Sea Global Management Associate Program (Sea Global MAP) is Sea’s 2-year flagship program for aspiring graduates who seek to create a purposeful impact with technology and become future leaders of the industry. The program consists of 4 rotations that are 6 months long each, for you to gain in-depth and diverse exposure across our Core Businesses: (1)...

  • Regional Technical Manager, Sea

    14 hours ago

    Singapore iLOQ Full time

    **Making life accessible**: Embark on a technology-driven journey that reshapes the landscape of access management! **iLOQ** is a pioneering **technology company** headquartered in **Finland**, renowned for its innovative **smart-locking systems** and comprehensive access management solutions. We aim to **enhance security** and **convenience** for buildings...

  • Finance Management Associate 2026

    1 week ago

    Singapore Sea Full time

    Join to apply for the Finance Management Associate 2026role at Sea Join to apply for the Finance Management Associate 2026role at Sea About the Team: Sea Limited (NYSE: SE) is a leading global consumer internet company founded in Singapore in 2009. Our mission is to better the lives of consumers and small businesses with technology. About the Team: Sea...

  • Senior Specialist/Assistant Manager, Regional Tax

    1 week ago

    Singapore Sea Full time

    Overview Senior Specialist/Assistant Manager, Regional Tax – Sea Join to apply for the Senior Specialist/Assistant Manager, Regional Tax role at Sea. About the Team Sea Limited (NYSE: SE) is a leading global consumer internet company founded in Singapore in 2009. Our mission is to better the lives of consumers and small businesses with technology. We...

  • SEA L&D Manager

    1 day ago

    Singapore Deloitte SEA Full time $120,000 - $180,000 per year

    Title: SEA L&D Manager (based in SG ) – Manager Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on...

  • Data Analyst

    1 week ago

    Singapore SEA Singapore Full time

    Sea is the leading consumer internet company in Southeast Asia and Taiwan. Our mission is to better the lives of the consumers and small businesses of our region with technology. We operate three industry-leading platforms across digital entertainment (Garena), e-commerce (Shopee) and digital financial services (Monee). Our three platforms share substantial...

  • 2026 Sea Global Management Associate Program

    1 week ago

    Singapore SEA Limited Full time $60,000 - $120,000 per year

    About TeamThe Sea Global Management Associate Program (Sea Global MAP) is Sea's 2-year flagship program for aspiring graduates who seek to create a purposeful impact with technology and become future leaders of the industry.The program consists of 4 rotations that are 6 months long each, for you to gain in-depth and diverse exposure across our Core...