
Lyf Guard
4 days ago
Responsibilities
**Job Description**:
The lyf Guard is the primary point of contact for the community, and acts as the face of lyf. He/She will be a multifaceted Community Manager, who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard can start from checking in a new resident, recommending the best yoga studio in town, replacing a lightbulb, and ending with having a cup of coffee together with the lyf residents in the social spaces after work. Take care of residents by: Assisting lyf residents with their arrival and check-in
Encouraging residents to explore the lyf mobile app and interact with the lyf community
Conduct tours for new lyf residents, potential residents, business partners and visitors Handling resident queries pertaining to facilities, services, registration and providing information regarding shopping, banking, dining, entertainment, lyf community events and local events. Ensure operational efficiency by: Handling enquiries from various sources/stakeholders
Performing light housekeeping and engineering duties
Managing room availability via property management system
Performing financial and administrative duties
Liaising with third parties and external vendors/contractors Ensuring that operational processes carried out adhere to brand guidelines Create an inclusive and collaborative community by:
Curating and planning in-house events
Supervising in-house events conducted by partners
Maintaining resident preference profiles and track their likes and dislikes
Mediating issues between residents to ensure a cohesive community Proactively interact, create connections between residents and provide constructive recommendations to enhance their stay experience
**Requirements**: Diploma holder and above
Self-starter and self-motivated
Able to take ownership of initiatives
Dynamic people person that can build connections and relationships with residents
Attention to detail and the ability to anticipate resident needs
Tech savvy; able to pick up and use new systems and technology solutions quickly
Excellent communication, writing and presentation skills, in both English and a local language
Able to work on shift and weekends
**Bonus**:
Interesting skill/talent (lyf skill) e.g. coffee making, bartending, singing, computer geek
Passion for entrepreneurial, tech, creative and collaborative communities Knowledge of current trends and happenings in the local scene
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