Product Manager

Responsibilities

**About our Company**:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

**Why Join Us**:
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

**About the team**:
We are the messaging team on TikTok. Our team's mission is to facilitate meaningful user connections through TikTok's messaging experience, which is still in its infancy. We achieve our mission by building and shipping tools that help our users more easily connect and share the things they care about with each other on TikTok.

Our team is diverse, cross-functional and growing and we are seeking a Product Manager based in our Singapore office.

**Responsibilities**:

- Understand current quality problems and how it impacts various user groups, define success metrics, and prioritize solutions based on user needs, internal as well as external factors.
- Work with xFN stakeholders (Policy, Legal, Operations, Engineering, Trust and Safety, human moderators, Data Science) across timezones, teams and org charts. Drive solutions to improve Tiktok feed quality, drive creator and user satisfaction, and mitigate brand risk
- Be a strong voice for diverse user groups, including stakeholders who may not be using Tiktok (eg : parents of some minors)
- Keep a keen eye on State of the art ML improvements, and think of how that can help our users.
- We strive to provide users with a high quality bar across our product. We expect you to take initiative to drive quality improvements across different teams, even when you are not directly responsible for their features.
- Keep an eye on current market trends, public perception, and external regulatory environments across different markets, and stay ahead of the curve. We intend to push boundaries by delivering industry leading experiences.
- Have the ability and experience to deliver a product end to end in an extremely fast moving environment. We expect you to set up processes ensuring that you can deliver on time.
- Have humility and a willingness to learn. This is a very fast moving industry, and the type of work you do changes significantly over short periods of time. You should have the mentality to constantly learn new things and improve

**Qualifications**:
Qualifications
- 3+ years of experience working on direct messaging
- 5+ years experience in Product management.
- Prior experience with AI/ML is a must
- Experience dealing with trade offs between quality, diversity and other topline metrics
- Ability to deep dive into technical details of ML systems with engineers, and metrics with the Data Science team
- Experience dealing with multi-sided market place.
- Ability to deliver improvements requiring collaboration across multiple stakeholders in different timezones. Building trusted relationships is important. You should set up processes to ensure that things move on time, and there are no communication gaps.
- Prior experience with ranking and recommendation / personalization for large feeds.
- Experience in leading / managing a team of Product managers

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.