Assistant Manager, Samh C’say Crest-youth @ North

1. Leadership and Management
- Identify and analyse future trends and strategic issues in relation to youth mental health, and develop the department strategy and annual workplans
- Participate in interagency workplan meetings targeting nation-wide youth mental health strategic plans
- Support the implementation of the SAMH Board/Executive vision and directions, and cascade them to the team
- Monitor execution of the department workplans and lead the reporting process
- Ensure integrity and accountability of KPIs and ensure timely reporting to funders
- Ensure regular communication and feedback with funders, management and team
- Oversee and plan annual budget utilizations and inventories
- Plan and review manpower requirements and career progression for staff
- Oversee centre operations, manpower deployment and movementOversee monthly team meetings

2. Client Management
- Have good understanding and knowledge of Singapore’s social service sector
- Take ownership of clinical practice and development
- Provide individualised, comprehensive, community-based services and support to youth and their families
- Implement case management service model in working with youth and their families
- Conduct intake assessment for youth referred to the centre
- Formulate individualised and family care plans
- Assist family in crisis management and safety planning
- Work closely with families, schools and hospitals and job places in care coordination and participate in case conferences
- Work with families to improve knowledge of mental health issues and ability to handle crisis/relapse
- Provide counselling and support to youth with emotional, or psychological difficulties
- Ensure that all clinical forms and case recordings are up to date.
- Plan, coordinate and facilitate group workshops (centre-based and external)
- Report any unethical/illegal practice.

3. Supervision
- On a monthly basis, discuss with supervisor regarding the workplans and progress of the centre
- To provide individual supervision to team members
- To provide group supervision or facilitate case discussions among the team
- To supervise, coach or guide team members when necessary

4. Outreach and Engagements
- Present and advocate SAMH and SAMH C’SAY CREST-YOUTH’s services and objectives to funders, schools, hospitals, community partners and other stakeholders in centre and off-site
- Represent SAMH and SAMH C’SAY CREST-YOUTH’s in conferences, talks and workshops delivery to schools, hospitals, community partners, to promote awareness of mental health and wellbeing among youths
- Represent SAMH professionally through the participation of association-lead events and engagements
- Foster collaboration across internal SAMH centres and external agencies in developing forward-looking programmes and initiatives to meet desired goals

5. Others
- To perform any other duties assigned by the Executive Director due to exigencies of services.
- This role may require you to be present for management and network meetings.
- To ensure and established a healthy and cohesive working culture within the team.
- To attend any network meetings when necessary and to cultivate collaboration or partnership when opportunity arises.

**REQUIREMENTS**:

- Minimum a degree or Masters in Psychology/ Social Work or related discipline
- Minimum 6-8 years in social service (preferably youth work), with 3 years of experience in a supervisory role
- Background in youth work, programme management, learning and people development, social work or service, psychology, case management experience is an advantage.
- Possess good understanding of or experience working with persons with mental health issues.
- Possess good knowledge of assessment tools and clinical intervention skills
- Prior leadership experience in managing a team
- Strong collaborative and partnership skills