Admin/customer Service Officer

1 week ago


Singapore PROMAT BUILDING SYSTEM PTE LTD Full time

**Responsibilities**:

- Provide administrative support to Sales and Techinical Teams
- Maintain up to-date customer & mass media database, order processing records & proper filing of documents.
- Attend incoming calls, banking and arrange courier service for parcels
- Upkeeping of office premise
- Assist to verify documents prior to submission of documents to SSC
- Assist to prepare non-sales works order, logistic arrangement for technical related requests & promotional samples

Site Audit Services
- Billing of all site audit services - Proforma Invoice and Tax invoice
- Assist in the creation of new SAP customer account
- Assist to liaise with customers for the collection of certificates
- Maintain up-to-date PASS Statement & Inspection Record
- Send monthly PASS Statement to PASS Holders
- Ad-hoc Master Data maintenance
- Upkeeping contractors, architects and consultants databases

Order Processing (PBS)
- Assist to verify purchase order price against quotation
- Process orders through SAP software system.
- Liaise with factories and transport/courier vendors for goods deliveries.
- Liaise with customers to manage required Estimated Time for Arrival (ETA) to actual ETA.
- Prepare & organize all shipping documents, shipping marks, et., as required for the orders.
- Maintain up-to-date the order processing record for easy offline tracking and analysis
- Digital filing of all documents relating to the purchase and sales order.
- Ad-hoc Master Data maintenance.

Requirement
- Be customer oriented
- Able to manage all customer service and general office administration responsibilities independently and proactively
- Good command of English in both, written and spoken. Other Language skills will be an added advantage.
- Proficient in computer knowledge especially MS Excel.

Knowledge in SAP added advantage
- Able to work under mínimal supervision, independently without compromising as a team player
- possess a positive attitude
- Able to adapt in a dynamic & fast changing environment

Potential to convert to full time employment



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