Customer Service Admin

1 day ago


Singapore B.S. ENGINEERING CO PTE LTD Full time

Roles & Responsibilities Qualifications Enquiry Handling: Log customer enquiries and service requests in ERP/CRM under supervision. Job Order Support: Generate basic job orders and assist in preparing daily schedules. Documentation Support: Collect and file service reports, photos, and completion documents. Customer Contact: Follow up on sign-offs or clarifications with guidance. Data Maintenance: Update customer contact logs, records, and support tickets. Admin Assistance: Support filing, scanning, and handover pack preparation for projects.Qualifications & Requirements Qualifications & Requirements Education : Higher NITEC/Diploma in Business Administration, Customer Service, or related field. Experience : 0–2 years of customer service, call centre, or admin experience. Technical Skills :Basic knowledge of customer service processes.Familiarity with ERP/CRM systems (training will be provided).Proficiency in Microsoft Office (Word, Excel, Outlook). Tell employers what skills you have OutlookMicrosoft OfficeMicrosoft ExcelAnalytical SkillsCustomer ContactPhotosAdministrationInventory ManagementAdaptabilityCustomer ReturnsExcelTeam PlayerCustomer ServiceElectronicsCustomer Service Experience



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