Product Policy Manager, Discoverability

2 days ago

Singapore TIKTOK PTE. LTD. Full time

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.

What will I be doing?
- You'll identify safety risks in product feature domains, e.g. live stream, search, account, comment, etc, and leverage policy solutions to effectively address the risks
- You'll collaborate with Product Policy, Global Public Policy, Product, Operations, Legal, and Public Relations teams to build consensus on global feature policies and processes
- You'll streamline cross-functional workflow to optimize policy implementation
- You'll provide prompt and professional input from the user safety perspective to support new product feature launches
- You'll identify safety risks in product features and leverage policy solutions to effectively address the risks;

**Qualifications**:
What should I bring?
- 1+ years of experience in policy development, specifically regarding technology/internet/social media/content
- Bachelors degree in public policy, politics, law, economics, communications, behavioral sciences, or related field
- Excellent oral and written communications with the ability to translate complex challenges into simple and clear language and persuade between multiple levels
- Strong analytical reasoning, execution, and project management skills
- Experience working with international partners across different time zones and cultures

Preferred Qualifications
- Advanced degree in a related field
- In-depth knowledge of search engine and search recommendation algorithm
- Experience working in Hashtag as product feature
- Experience working in the trust and safety industry for tech companies
- Experience working on live-streaming, account, comment, or search-related safety issues

TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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