Aftersales Manager
1 week ago
**JOB DESCRIPTION** - Respond to client’s pre and post bid technical questions in an efficient and clear manner to maximize clients’ confidence in proposal provided - Recommends annual sales goal and appraises senior management on status of aftersales and service opportunities - Coordinate and participation in sales and service “Road Show" - Formulate strong after-sales goals such as Service Contract Implementation, with the objectives of supporting sales - Responsible for service and after sales business in UK (capable of doing physical maintenance on-site) - Drive growth in the business by being pro-active in sales efforts - Management of the network of service sub-contractors (technical support, coordination, development of competences, extension or reduction of network, commercial agreements) - Administration of own work **ESSENTIAL COMPETENCIES** - A proven track record in sales and a strong network of clientele for B2B events - Must demonstrate the ability to grow the portfolio by bringing and securing new clients and events - Make decisions and resolve customer queries quickly and effectively - Ability to work independently and thrive on a dynamic working environment - A strong negotiator and good at networking and closing deals - Excellent at collaboration and teamwork - Strong in communication and relationship skills with the ability to drive engagement and interest in most situations - Highly organized with good project management and analytical skills - Comfortable with the use of technology, social media, and paperless business processes - Strong MS Office skills, particularly in Excel - Ready to work flexible hours including weekends, evening, and nights, based on the demands of the business - Ability to utilize all available resources to ensure maximum revenue - Cultivate and maintains relationships with clients **QUALIFICATIONS** - Degree or diploma holder - Background or equivalent with vessel system knowledge will be a plus - With at least 5 years of managerial experience - Fluency in spoken and written English and Mandarin to achieve effective and conclusive business negotiations - Highly efficient in CRM/ERP and other evolving business platforms desired
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Aftersales Manager
2 weeks ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets - Develop new opportunities in compliance with manufacturer’s guidelines - Ensure warranty and policy are in compliance with manufacturer’s procedures - Develop and motivate the team to deliver business targets within a culture...
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Aftersales Manager
2 weeks ago
Singapore WEARNES AUTOMOTIVE PTE. LTD. Full time**Responsibilities** - Manage Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer's requirements - Maintain strong...
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Aftersales Manager
5 days ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objectives within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards, processes and audits as per manufacturer’s...
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Aftersales Manager
2 days ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements -...
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Head of Aftersales
5 days ago
Singapore Porsche Singapore Pte. Ltd. Full time**Kennziffer**:J000013487 - **Einstiegsart**:Professionals - **Einsatzort**:Singapur - **Gesellschaft**:Porsche Singapore Pte. Ltd. **Aufgaben **Aufgaben**Aufgaben*** - Develop, manage, and implement the aftersales strategy and budget in alignment with the brand's global and regional goals, ensuring a seamless customer experience across all service...
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Training Manager
11 hours ago
Singapore BYD (SINGAPORE) PTE. LTD. Full timeTraining Development Design and execute end-to-end Sales & Aftersales training strategy Lead and assess training needs make sure is align with business goals: sales growth, NPS improvement, and dealer success Regularly update training materials to reflect new products, services, sales techniques, and market trends Create sales onboarding program including...
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Executive, Aftersales Support
2 weeks ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...
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Assistant Customer Service
2 days ago
Singapore Samsonite Full timeD **uties of Assistant Customer Service & Aftersales Manager T** - o oversee the Aftersales Service centre and manage a customer service team: H - e-escalate situations involving dissatisfied customers, assistance and support. M - anaging the aftersales system to ensure all repair data is uploaded accurately C - losely follow up on customers’ cases and...
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Aftersales Supervisor
1 week ago
Singapore HERMES SINGAPORE (RETAIL) PTE LTD Full time**OVERALL MISSION**:Responsible for the management and daily operation of After Sales service ensuring consistent standards of excellence for all aftersales services. **MAIN DUTIES** **After Sales Services** - Understand the full spectrum of aftersales processes and seek continuous improvements - Oversee client repairs, follow up and escalations -...
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Aftersales Supervisor
6 days ago
Singapore HERMES SINGAPORE (RETAIL) PTE LTD Full timeOVERALL MISSION: Responsible for the management and daily operation of After Sales service ensuring consistent standards of excellence for all aftersales services. MAIN DUTIES After Sales Services Understand the full spectrum of aftersales processes and seek continuous improvements Oversee client repairs, follow up and escalations Diligently check all...
