Customer Service Operations Executive

3 days ago


Clementi, Singapore BIS International Pte Ltd Full time

Customer Service and Operations are an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our team.

**Responsibilities**:

- Coordinate all pre-sales and post sales activities that contribute to the Company’s growth
- Enhance customer’s satisfaction by providing solutions to their needs
- Prepare quotations, process orders, monitor customer orders, record keeping, keep Customers informed of their order status and ensure timely deliveries
- Checking order documentation, incoming and outgoing goods
- Liaise with shipping agents
- Monitor deliveries and record keeping
- Ensure accuracy in stock inventory

**Requirements**:

- Excellent interpersonal skills
- Strong organisational skills
- Commercial awareness
- IT and numerical skills

We are located at 55 Toh Guan Road East; operating on a 5-day work week.

Please note that we have no quota for S Pass and Work Permit.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person



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