Sr Team Member
23 hours ago
Job Family Descriptor
Broad outline of the Role
This role is pivotal in managing the day-to-day HR operations and supporting HR regional and corporate initiatives. It requires effective interlock with HR teams, support functions, various business units and external service partners to ensure optimum HR service delivery in the region. This position is also accountable to plan and execute employee engagement activities in the region.
Purpose - Broad objective of the role
Assist in the regular review and documentation of HR policies, processes and systems
Maintain the integrity of APAC portal and the permanent employees Personal Files
Work with various HR, employees, managers and support teams to ensure closure of onboarding and offboarding tasks
Drive HR operations activities such as onboarding, offboarding and employee insurance activities for APAC region (mainly Singapore)
Partner closely with insurance brokers for employee flexible benefits and insurance activities such as claims escalation, informing of new joiners and resignations
Design and implement onboarding program for APAC region. Responsible to measure process effectiveness and implement actions for continuous improvement
In partnership with HRSS, regularly review issues around onboarding and offboarding and identify solutions to ensure compliance and utilisation of tool and its intended purpose
Responsible for the delivery of Regional Induction for the region once every quarter
Operating Network - Key External
Employee Engagement & Learning and Development
Deliver employee communication in all forms and medium consistent with the Tata Communications employee value proposition and internal/external communications guidelines
Design and execute employee engagement, wellness and vitality programs
Drive learning & development initiatives for APAC region
Take part in the execution of all central HR projects and other HR initiatives in the region
Minimum qualification & experience
A Degree in Human Resources, Psychology, Business or related field is required
2-3 years work experience in HR function
Strong understanding of Employment Law in Singapore and at least one other Southeast Asian market
Other knowledge/skills
Excellent communication skills - spoken and written communication skills in English (and other language)
Proactive mindset and can work independently most of the time
Strong organisational skills and ability to work under pressure despite competing priorities
Innovative and creative, relentless on process improvement
Strong relationship management skills and ability to act as a trusted advisor
Able to handle confidentiality of information, and exercise tact and discretion when dealing with people and information
Ability to work well as part of a team
Persistent and Resilient, able to work under pressure and to meet deadlines
Good planning, organisational, analytical and decision-making skills
Accuracy and attention to detail
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